The course is designated to help learners develop key business skills in English, in particular highlighting listening and speaking capabilities. The course mainly focus on core business skills such as: Business Socializing, Problem-Solving Skills, Presentations, Open and Lead Meetings, Participating Meetings, Negotiations, Making a Recommendation, Power talk skills as well as a number of managerial skills necessary to pursue a successful career in either private or public sectors.
In addition, there will be three dilemma and decision cases discussion offered to students to brainstorm solutions and put forward their viewpoints and learn how to reconcile divergence within the team. A digest of work culture differences is included in the textbook to remind students of cultural impact on various common business situations.
The class is designed to provide students an interactive learning environment to stimulate their interests and boost up their confidence in English acquisition. Therefore, the course encourage students adopt listen-and-simulate approach to advance their linguistic skills. Students are required to work in pair or in group to discuss core business topics and are expected to present their ideas and group or pair performances in class.
Learners are highly encouraged to present themselves with active engaging attitude to all class activities. A disciplined attendance is a must.
週次 | 授課內容 | 作業 | 考試 |
1 | Unit 1 - meet business partners - talk about your job and company - roleplay speaking activity: introduce your jobs and routines and the company |
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2 | Unit 3 - WISE Owl technique - give a short introduction - sequence points and make a summary - speaking task: make a short introduction |
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3 | Managerial Skills Unit 4 - signal the start of the meeting - greet and welcome participants - explain the background of the meeting - set meeting objectives, - open a meeting and evaluate performance - roleplay activity: open a meeting |
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4 | Problem-solving Skills Unit 5 - dealing with business difficulties - explain and clarify a problem - predict the consequence - suggest possible actions - promise action - roleplay speaking activity: steps on dealing with an unexpected business incident. |
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5 | Power Talk Skills Unit 6 - How to make a recommendation with effectiveness Dilemma and Decision Case Discussion - A scent of risk – Bellissima Perfume and Cosmetics |
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6 | Presentation Skills – How to open with an impact Unit 8 - ABCD technique - introduce attention-getters - get attention at the opening - speak with emphasis roleplay speaking activity: impress your audience with an impactful opening of the presentation. |
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7 | Power Talk Skills Unit 10 - present a structural argument - make proposals Dilemma and Decision Case Discussion - Selling up or selling out: Hershey Chocolate Factory |
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8 | Negotiation Skills Unit 11 Negotiate - Introduce HIT - Attach a condition to a concession - How to create an open-ended sentence paving the way to making a deal - a win-win solutions Dilemma and Decision Case Discussion Closing the deal: Watermark plc. |
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9 | Unit 12 Meeting Skills - put your point of view - listen and take turns - make your case and respond - roleplay task 2 and task 3 |
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10 | Unit 13 Managerial Skills (It’s optional and is subject to circumstance allowed, i.e. depending on time permitted after completion of exit test) - lead a meeting - summarize main points - encourage people to speak - control the meeting - roleplay activity: leading the meeting and encourage people to speak. Exit Test(結訓口試): Oral Presentation (3 to 5 minutes) Students are asked to choose one of the following topics for your final exit test. Each individual is required to deliver a 3-to-5 minute talk in English with visual aids. Topic 1: Making a recommendation on how to revive sales of Spring Field Department (individual work) See details on the textbook p35-36 task 2 brainstorm solutions to the Springfield problem) Topic 2: Present a structural argument (individual work) Choose one of the proposals on the textbook P51 task 3. Organize your reasons into a logic order. Be ready to explain and emphasize each reason. Then prepare a short introduction and conclusion. Students can refer the model from the Listening activity CD8(p.30) and CD15(p.50). Topic 3: Role-play a negotiation (pair- up work) Choose one of the 2 situations on the textbook page 70 & page 71 Task 1 to negotiation a deal. Situation 1: A negotiation between an inventor and a manufacturer. Situation 2: A negotiation between a consultant and Barters Group. |
教材:
Intelligent Business – Skill Book Intermediate Business English
By Christine Johnson (Publisher: Pearson Longman)
ISBN 058284688-9