菁英商務英語口語表達 (授課教師:古如君)

  • 2024-08-12
  • 推廣教育
本課程是一門進階級商務英語溝通訓練。透過不同主題的核心商務技能,例如商務社交,商務簡報,會議英文,主持會議,提案建議,商務談判,和問題處理等,培養學員整合國際商務英語溝通和商務領導技能,適合已具有初中階英語實力者晉級提升職場競爭力,儲備未來晉升管理階層的職場技能。
本課程以全英語授課的方式,以啟發和引導互動學習的方式鼓勵學員練習使用聽覺感官和關鍵字彙及單元主題句型來提升外語口說語感直覺反應力。課程著重在聽力和口語表達的訓練,模仿單元商務職能主題進行分組情境對話練習,或是配對角色扮或小組討論,來增進口語表達的流暢度,條理性,邏輯架構和建立自信的專業風采。
此外,本課程將增加兩難抉擇案例(Dilemma and Decision Case Discussion)討論,學員分組討論以培養發表見解和整合小組意見的能力。課程教材摘要國際商務多元文化差異性以及影響商務行為模式的因素,進而協助學員提升跨國企業職場文化敏感度和職場多元文化融合力。 (授課主題詳見每週課程大綱)


 
The course is good for intermediate learners to seek advancement on their business English communicative skills in both speaking and listening. Ultimately, we hope to help learners prepare themselves for a successful career in the managerial positions of international business arena.
The course is designated to help learners develop key business skills in English, in particular highlighting listening and speaking capabilities. The course mainly focus on core business skills such as: Business Socializing, Problem-Solving Skills, Presentations, Open and Lead Meetings, Participating Meetings, Negotiations, Making a Recommendation, Power talk skills as well as a number of managerial skills necessary to pursue a successful career in either private or public sectors.  
In addition, there will be three dilemma and decision cases discussion offered to students to brainstorm solutions and put forward their viewpoints and learn how to reconcile divergence within the team. A digest of work culture differences is included in the textbook to remind students of cultural impact on various common business situations. 
The class is designed to provide students an interactive learning environment to stimulate their interests and boost up their confidence in English acquisition. Therefore, the course encourage students adopt listen-and-simulate approach to advance their linguistic skills. Students are required to work in pair or in group to discuss core business topics and are expected to present their ideas and group or pair performances in class. 
Learners are highly encouraged to present themselves with active engaging attitude to all  class activities. A disciplined attendance is a must.
 
週次 授課內容 作業 考試
1 Unit 1
-    meet business partners       
-    talk about your job and company  
-    roleplay speaking activity:  introduce your jobs and routines and the company
   
2 Unit 3
-    WISE Owl technique
-    give a short introduction
-    sequence points and make a summary
-    speaking task: make a short introduction
   
3 Managerial Skills
Unit 4
-    signal the start of the meeting
-    greet and welcome participants
-    explain the background of the meeting
-    set meeting objectives, 
-    open a meeting and evaluate performance   
-   roleplay activity:  open a meeting        
   
4 Problem-solving Skills
Unit 5  
-   dealing with business difficulties
-    explain and clarify a problem 
-    predict the consequence
-    suggest possible actions
-    promise action
-   roleplay speaking activity: steps on dealing with an unexpected business incident.
   
5 Power Talk Skills
Unit 6 
- How to make a recommendation with effectiveness 
Dilemma and Decision Case Discussion
-    A scent of risk – Bellissima Perfume and Cosmetics
   
6 Presentation Skills – How to open with an impact
Unit 8 
-    ABCD technique
-    introduce attention-getters
-    get attention at the opening 
-    speak with emphasis 
roleplay speaking activity: impress your audience with an impactful opening of the presentation.
   
7 Power Talk Skills
Unit 10
-  present a structural argument
-  make proposals
Dilemma and Decision Case Discussion
-    Selling up or selling out: Hershey Chocolate Factory
   
8 Negotiation Skills
Unit 11  Negotiate
- Introduce HIT
- Attach a condition to a concession
- How to create an open-ended sentence paving the way to making a deal 
- a win-win solutions 
Dilemma and Decision Case Discussion
Closing the deal: Watermark plc.
   
9 Unit 12 Meeting Skills 
-    put your point of view
-    listen and take turns
-    make your case and respond
-    roleplay task 2 and task 3
   
10 Unit 13 Managerial Skills (It’s optional and is subject to circumstance allowed, i.e. depending on time permitted after completion of exit test)  
-    lead a meeting 
-    summarize main points
-    encourage people to speak
-    control the meeting
-    roleplay activity: leading the meeting and encourage people to speak.

Exit Test(結訓口試): 
Oral Presentation (3 to 5 minutes)
Students are asked to choose one of the following topics for your final exit test. Each individual is required to deliver a 3-to-5 minute talk in English with visual aids.

Topic 1: Making a recommendation on how to revive sales of Spring Field Department (individual work)
See details on the textbook  p35-36 task 2 brainstorm solutions to the Springfield problem)

Topic 2: Present a structural argument (individual work)
Choose one of the proposals on the textbook P51 task 3. Organize your reasons into a logic order. Be ready to explain and emphasize each reason. Then prepare a short introduction and conclusion. Students can refer the model from the Listening activity CD8(p.30) and CD15(p.50). 

Topic 3: Role-play a negotiation (pair- up work)
Choose one of the 2 situations on the textbook page 70 & page 71 Task 1 to negotiation a deal.   
Situation 1: A negotiation between an inventor and a manufacturer. 
Situation 2: A negotiation between a consultant and Barters Group.  
 
   

教材:
Intelligent Business – Skill Book Intermediate Business English
By Christine Johnson (Publisher: Pearson Longman)
ISBN 058284688-9